We keep your personal information private and secure. When you make a purchase from Inner Light Engineering and/or Susie Buck you may be asked to provide your name, email, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your experience.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
For information regarding our privacy commitment for any personal information shared during a consultation or services please visit our Coaching Code of Ethics.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Inner Light Engineering and/or Susie Buck is not responsible for the operation of, or content located on or throughout any such site.
PRIVACY ON OTHER WEBSITES
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Inner Light Engineering and/or Susie Buck reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
We accept credit cards as a form of payment via Stripe, and maintain a secure site (SSL) for secure payment processing. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
COACHING REFUND POLICY
Refunds are available for any coaching services for 5 days from the date of purchase, provided coaching services have not already been provided. After the fifth day, all sales are final and refunds will not be available. In the case of extenuating circumstances Inner Light Engineering and/or Susie Buck reserve the right to make exceptions on a case by case basis. If you feel you qualify for this exception please email firstname.lastname@example.org to make your request.
WORKSHOP REFUND POLICY
Refunds are available for workshops, live and online, up to 48 hours prior to the event. Failure to attend an event does not constitute a refund. Any products related to the event will be available for a total of 30 days unless otherwise specified. These products may be shipped at the expense of the client upon their written request. Request for shipments may be emailed to email@example.com. Shipments will only be processed after payment is made. In the case of extenuating circumstances Inner Light Engineering and/or Susie Buck reserve the right to make exceptions on a case by case basis. If you feel you qualify for this exception please email firstname.lastname@example.org to make your request.
COPYRIGHT AND TRADEMARK NOTICE
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Inner Light Engineering and/or Susie Buck, Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Inner Light Engineering and Susie Buck reserves the right to make changes to this site and these conditions at any time.